1. Introduction

This Payment Policy outlines the terms regarding deposits, withdrawals, and transaction processing on VertexOption. By using our services, you agree to comply with this policy.

2. Accepted Payment Methods

VertexOption supports various payment methods, including bank transfers, credit/debit cards, and e-wallets. The available options may vary depending on your location.

3. Deposit Process

Deposits must be made from accounts registered in your name. We do not accept third-party deposits. The minimum deposit amount is $10 or the equivalent in your local currency.

4. Withdrawal Process

Withdrawals must be processed using the same method as the deposit. The minimum withdrawal amount is $10. Processing times vary depending on the payment provider.

5. Processing Time

Deposits are usually processed instantly, while withdrawals may take up to 3 business days. Delays may occur due to bank processing times or verification requirements.

6. Fees and Charges

VertexOption does not charge fees for deposits or withdrawals. However, your payment provider may impose transaction fees, which are your responsibility.

7. Currency Exchange

If your deposit or withdrawal is in a currency other than USD, conversion rates will apply based on the payment provider’s exchange rates. We are not responsible for any rate fluctuations.

8. Payment Verification

For security reasons, we may require additional verification before processing transactions, including proof of identity or ownership of the payment method used.

9. Refund Policy

Refunds are only applicable in cases of incorrect transactions or duplicate payments. Refunds will be processed to the original payment source within 5-7 business days.

10. Fraud Prevention

To protect our users, VertexOption employs strict fraud prevention measures. Any suspicious activity may result in account suspension or additional verification requirements.

11. Changes to Payment Policy

We reserve the right to update this Payment Policy at any time. Continued use of our services after updates signifies your acceptance of the new policy.

12. Contact Information

If you have any questions regarding payments, please contact our support team at support@vertexoption.com.